Effective Date: 1/1/2026
Desert Valley Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out forms on our website
- Request information or schedule an appointment
- Communicate with us via phone, email, or SMS
- Visit our office or engage with our services
This information may include:
- Full name
- Phone number
- Email address
- Appointment details and service requests
- Health-related information you choose to share
We may also collect non-personal data such as browser type, IP address, device information, and website usage data to improve our services and user experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Schedule and manage appointments
- Send appointment confirmations and reminders
- Provide updates related to your care or services
- Improve our website, services, and patient experience
- Analyze website performance and communication effectiveness
3. SMS Communications and Consent
By providing your phone number through our website forms or other communication channels, you may opt in to receive SMS messages from Desert Valley Chiropractic.
These messages may include:
- Responses to inquiries and appointment requests
- Appointment confirmations and reminders
- Service-related updates and follow-ups
- Customer care communications
- Optional promotional messages (only if you have explicitly opted in)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly at 602-439-1515.
SMS consent is not a condition of purchase.
4. Information Sharing and Disclosure
We respect your privacy and do not sell or share your personal information for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information only in the following limited circumstances:
- With trusted service providers who assist in operating our business, such as scheduling systems, CRM platforms, communication tools, or customer support services
- When required by law, regulation, court order, or legal process
- To protect the rights, safety, and security of our patients, staff, or business
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
6. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information provided below.
7. Third-Party Services
Our website and business operations may utilize third-party tools and service providers, including scheduling software, CRM platforms, communication systems, analytics tools, and customer support platforms.
These providers are contractually required to maintain the confidentiality and security of your information.
8. Cookies, Tracking Technologies, and Analytics
Our website may use cookies, pixels, tracking technologies, and analytics tools to improve website functionality, analyze traffic, and enhance user experience.
These technologies may collect information such as:
- Browser type and device information
- IP address
- Pages visited and time spent on the website
- Referral sources and website interactions
We may use trusted third-party services such as Google Analytics, Meta/Facebook Pixel, CRM platforms, scheduling software, and similar technologies to better understand website performance and improve our services.
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
9. Privacy Policy Availability
This Privacy Policy is clearly accessible on our website and is available for review at the point of data collection and SMS opt-in.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Desert Valley Chiropractic
📍 720 E Thunderbird Rd Suite 1, Phoenix, AZ 85022
📞 602-439-1515
📧 desertvalleyinfo@gmail.com